Your access to and continued use of the website are subject at all times to the Terms and Conditions (and as may be subsequently amended from time to time). If you do not agree to these Terms and Conditions, do not access or use the website.

By using this website, you represent that you are of legal age and have the legal capacity to enter into this agreement. If you are using the website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms and Conditions.

Hikky’s Hair reserves the right to modify, partially or completely suspend access, to the extent necessary to ensure the security and stability of the Platform in accordance with applicable laws and to carry out repairs and maintenance of the Platform and to implement relevant updates to the Platform.

Hikky’s Hair provides Users with access to a variety of information, resources, and services through the website. This includes, but is not limited to, information about our haircare products, accessories, beauty services, and related content. Users are encouraged to explore and utilize the information and resources made available

Hikky’s Hair offers detailed information about our products and services. This information is intended to assist Users in making informed decisions about their purchases. While we make every effort to provide accurate and up-to-date information, we do not guarantee the availability of any product or service at any given time.

You acknowledge that the Services may be provided in conjunction with licensed third parties and consent to the third-party handling of your information and funds as instructed by you. These third parties are stated on our Platform and your use of the Services signifies your consent to work with these third parties.

Users may engage with Hikky’s Hair through various communication channels provided on the website. This includes, but is not limited to, the ability to contact our customer support, request information, and provide feedback. Hikky’s Hair will make every effort to respond to inquiries and requests in a timely manner.

The website may allow Users to create accounts. These accounts provide access to additional features and services, including the ability to make purchases and track order history. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

Hikky’s Hair may provide blog articles and other content related to haircare, beauty, and general merchandise. This content is provided for informational and educational purposes. Users are encouraged to read and engage with the content, but the content should not be considered a substitute for professional advice.

The information contained on the Platform provided is based on information that Hikky’s Hair considers reliable. Hikky’s Hair does not guarantee the accuracy or otherwise of such information.

Hikky’s Hair reserves the right to update and modify the scope of services provided through the website. This may include changes to available products, services, features, and content. Users will be notified of significant changes through email or website notifications.

You hereby acknowledge and understand that certain purchases made on the website may be subject to additional fees, which are not included in the purchase price of the goods. These additional fees may include, but are not limited to, bank transfer fees, transfer taxes, or other charges imposed by third-party financial institutions. It is your responsibility to cover these additional fees when they apply.

Hikky's Hair places a paramount emphasis on customer satisfaction. Should your purchase fail to meet your expectations, we are dedicated to providing prompt assistance. You have the option to return purchased items within 7 days from the date of purchase, with the choice of either an exchange or store credit.

To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.

If your return is approved, your store credit will automatically be registered under your profile. If you requested an exchange, we will ship the replacement item to you.

Shipping costs for returning your item are non-refundable unless the return is a result of our error (e.g., you received an incorrect or defective item). In such cases, we will cover the return shipping costs.

Hikky’s Hair to the fullest extent permitted by law, makes no warranties or representations with respect to any and all information provided on the Platform and disclaims all express and implied warranties including but not limited to warranties of Intellectual Property, Fitness for purpose, Infringement of proprietary rights, Technical support and all representations/conditions.

The Services provided on the Platform are provided on an "as is" and "as available" basis without any warranty of any kind.

The website may contain links to third-party platforms/websites, that are neither owned or operated by Hikky’s Hair. Our inclusion of such links does not suggest or imply our endorsement of such third-party platforms or websites. We assume no risks associated with the use of such third-party platforms or websites.

You agree to defend, indemnify and hold harmless Hikky’s Hair and its proprietor, its employees or its agents. from any claims, demands, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the website, your violation of these Terms and Conditions or your violation of any rights of another.

Hikky's Hair reserves the right to terminate or suspend your access to the website, with or without cause and with or without notice, at its sole discretion. In the event of termination, you will no longer have access to the website.

Termination of your use of the website will not relieve you of any obligations, responsibilities, or liabilities incurred prior to the termination, including but not limited to payment obligations, intellectual property rights, and indemnification.

Upon termination, Hikky's Hair will erase your data and information in accordance with the provisions of the Nigeria Data Protection Act of 2023. For more detailed information about data retention and deletion, please consult our Privacy Policy.

These Terms and Conditions and the relationship between Hikky’s Hair and the User as it relates to the Platform shall be governed in accordance with the laws of the Federal Republic of Nigeria.

In the case of any disagreement or dispute arising from these Terms and Conditions including its interpretation and validity or as to the rights, duties and liabilities of the Parties hereto or as to any other matter in any way connected with or arising out of or in relation to the subject matter of these Terms and Conditions, which cannot be amicably resolved by the parties within 30 (thirty) days shall be referred to the Lagos State Multi-door Courthouse for mediation.

Notwithstanding the foregoing, Hikky’s Hair reserves the right to pursue the protection of its Intellectual Property right through injunctive or other equitable relief through the courts.

Under no circumstance shall Hikky’s Hair be held liable for any delay or failure or disruption of the Services accessed or delivered through the Platform resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, endemics, epidemics, pandemic, acts of God, war, governmental regulations or actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

If any provision of these Terms and Conditions contained herein is found to be void, invalid, illegal or unenforceable, then such provision shall be severed to the extent of such invalidity or unenforceability while the other provisions shall however, remain in full force and effect as if these Terms and Conditions had been entered into without the offending provision appearing in it.

You shall not delegate, transfer or assign your obligations or rights hereunder or your Account in any way without the prior written consent of Hikky’s Hair.

The waiver of a breach of any provision of these Terms and Conditions shall not be construed or held to be a waiver of any subsequent breach of such provision.

The relationship of the Parties under these Terms and Conditions is that of Independent Contractor and shall not be presumed to create any agency, employee or joint venture relationship.

These Terms and Conditions constitute the entire agreement between the Parties regarding the use of Hikky's Hair website and supersedes all prior agreements and understandings, whether written or oral.

By using Hikky's Hair's website and services, you consent to receive notices and communications from us via the contact information you provide. Hikky's Hair may send notices and communications to the email address or phone number you have provided during your use of the website.

If you need to contact Hikky's Hair for any reason, you can do so using the following contact information: