Privacy Policy

PRIVACY POLICY

At Hikky’s Hair, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or services. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1. Personal Information:

• Name, email address, phone number, and shipping/billing address.
• Payment details for purchases (processed securely through third-party payment providers).

1. Non-Personal Information:

• IP address, browser type, operating system, and browsing behavior on our website.

1. Voluntary Information:

• Information you provide through feedback forms, or direct communication.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and payment.
• Provide customer support and respond to inquiries.
• Send updates on promotions, new products, and events (only if you’ve opted in).
• Improve our website functionality, content, and user experience.
• Detect and prevent fraudulent activities or security threats.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who help process payments, manage shipping, or maintain our website.
• Legal Authorities: If required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Recognize returning visitors.
• Track and analyze website performance.
• Personalize content and advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. This includes encryption of sensitive data, secure servers, and regular monitoring for potential vulnerabilities. However, no online system is entirely secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications by clicking "unsubscribe" in our emails.
• Request details about how your data is used.

To exercise these rights, please contact us at digitalmarketing@hikkyshair.com.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing any personal information8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

CONTACT US

 If you have any questions or concerns about this Privacy Policy, please contact us:

• Email:digitalmarketing@hikkyshair.com
• Phone Number:  0909 999 2343
• Studio Location: Block 111, plot 26a Daniyan Natalia St, off Oladimeji Alo Street, Lekki Phase 1, Lagos 106104, Lagos

Thank you for trusting Hikky’s Hair. Your privacy is important to us, and we are committed to keeping your information safe.